A managed service marketplace: clients and roster creators order provider packages, orders ride your offer spine, completion books the invoice and settlement.
Guided tour
A portal client browses the agency’s provider-service catalog, picks a package and an extra, and requests a quote — priced by the server, not the browser.
Sound Atelier · provider services
catalog · AGENCY_MEDIATED
What you get
Provider services break down into service packages (tiers) plus extras. A marketplace config sets the mode — AGENCY_MEDIATED or DIRECT — a default commission percentage and a review-window in days, with per-vertical commission rates on top.
REQUESTED → QUOTED → ACCEPTED → IN_PROGRESS → REVIEW → COMPLETED, plus DECLINED and DISPUTED. Every step is server-priced — never client cents.
The buyer can be a CLIENT (a contact or account) or a CREATOR from your own roster — the same order flow doubles as roster cross-sell.
Orders ride the same offers spine as everything else — a marketplace-origin offer through the single accept gate. Accepting auto-creates a real engagement and deliverable and resolves commission (creator override → vertical rate → tenant default); the delivered file becomes a library asset bound to the deliverable.
A lapsed review window auto-completes the order Fiverr-style. Completion books a DRAFT invoice to the buyer and a creator settlement carrying the commission split.
A dispute routes to a support ticket as a complaint, and the creator dashboard shows their own provider orders read-only.
Facts, not promises
FAQ
The buyer can be a CLIENT — a contact or account — or a CREATOR from your own roster, which makes the marketplace double as roster cross-sell. Ordering is portal-only today: there is no public order page.
It resolves in a fixed order at accept time: a per-creator override first, then the per-vertical rate, then the tenant default. The completion settlement carries that split, and the DRAFT invoice to the buyer reflects the full price.
The order auto-completes, Fiverr-style. Completion books a DRAFT invoice to the buyer and a creator settlement carrying the commission split, and the delivered file lives on as a library asset bound to the deliverable.
Not today — a marketplace order creates no contract, so the usage-rights binding stays empty. There are also no public ratings or reviews yet. And this is not the separate creator campaign-marketplace where talent applies to public campaign briefs — these are provider service orders.
Order to invoice to settlement — on the same offer spine as everything else you run.
No credit card · EU-hosted · GDPR & GoBD-ready