Enterprise chat
Channels, deal rooms, group DMs, threads, read receipts, presence and file attachments.
Chat, Inbox & Boards
The whole agency talks in one place.
Enterprise chat with DMs and threads, a unified email inbox with SLAs, task boards and an internal forum — the whole agency talks in one place.
Guided tour
Group channels, object-bound deal rooms, a DM rail with presence and threaded quick-replies — chat built for work, not noise.
app.talentm.net / chat / deal-beauty-brand
# deal-beauty-brand · deal room
3 onlineSarah · 14:02
Client asked to move the Reel to April — any conflicts on Lena's side?
↳ 2 replies in thread
retention: 24 months · legal hold: offPolicy
What you get
Everything in the module.
Unified team inbox
Inbound email as tracked conversations with SLA escalation and AI triage for unrouted mail.
Task boards
Columns, sections and draggable swimlanes, five views per board (Kanban, list, calendar, timeline, workload), and automations.
Internal forum
Boards over categories — private leadership spaces to public client-facing Q&A.
Full-text search
Every channel, DM and conversation searchable — nothing lives only in someone’s memory.
Retention & legal hold
Retention policies, per-channel legal hold and an audit-logged moderation console.
How swimlanes work
One board, sliced by person.
Group any board by assignee, status, priority or type — same columns, but every teammate gets their own row, so you see who is overloaded before it becomes a bottleneck.
app.talentm.net / boards / q2-operations · grouped by assignee
To do
In progress
Done
Lena
Reel shotlist
Brief rewrite
Mia
Media kit refresh
VIES checks
Sarah
Q2 report
Casting shortlist
FAQ
Questions, answered.
Can the unified inbox replace our shared mailbox?
Yes — inbound email becomes a tracked conversation with an assignee, a status, snooze and SLA escalation, filed to the right deal or account. Replies go out through your own branded domain, so clients never see a tool address.
Is there a WhatsApp integration?
No — and that’s deliberate. The problem TalentM solves is work drifting into private messengers where nothing is searchable or auditable. Chat, deal rooms and the unified inbox bring those conversations into the workspace instead.
How do retention policies and legal hold work?
Retention is configured as policy — messages age out on your schedule — and individual channels can be placed under legal hold, which suspends deletion. Moderation actions run through an audit-logged console.
Do clients and creators see our internal chat?
No — internal channels and DMs stay internal. Clients and creators interact through their own portals with exactly the surfaces meant for them: campaigns, deliverables, approvals and settlements.
Retire the group chats that run your business.
Move the team, the threads and the inbox into the same workspace as the work.
No credit card · EU-hosted · GDPR & GoBD-ready